Moscow Hostess Interpreter Marina Step.

Italian English Russian hostess interpreter Moscow
Italian English Russian hostess interpreter Moscow

Born in 1994
Reside in Moscow, Russia
Nationality: Russia
Marital status: single

OBJECTIVE
To get a position as a hostess/interpreter/tour guide/receptionist that will allow me to use my communicative skills and advanced English

EDUCATION
Gerasimov Institute of Cinematography, a.k.a. VGIK, Department of Screenwriting and Cinema Studies, Specialist Degree in Film Critics (2015-2020)
Nicolaus Copernicus Bologna Scientific State Institute, Department of Roman Languages, Graduation in Foreign Languages (2008-2013)
Farini Bologna High School (2006-2008)
Penza Primary School (2001-2006)

QUALIFICATIONS
First Certificate in English (FCE), 2013

WORK EXPERIENCE
Assistant translator in the company Kerama Marazzi
November 2020 – March 2021:
– administrative support of the office (ordering office supplies and products necessary for the life of the office, monitoring the availability of everything necessary for the stable functioning of the office);
– meeting of guests;
– processing of documents and information and subsequent entry of data into electronic databases;
– translation of the content on the company’s websites; translation of documents from Italian and English to Russian, from Russian to Italian and English;
– execution of orders of the head;
– assistance to the company’s employees on other administrative and organizational issues.

Interpreter – English/ Italian/ Russian for international business exhibitions
February 2019- October 2020:
– Raapa Exhibition
– Aquatherm Exhibition
– Interplastica Exhibition
– WOODEX Exhibition
– Intercharm Exhibition
– Obuv-expo Exhibition
– Cersaie Bologna Exhibition
– Comtrans Exhibition

Writer for Online Film Magazine «Etonadovidet.info»
February 2017 to Present:
– visiting public events, question-and-answer sessions, premieres, press-screenings
– writing reviews, stories, reports, editing and publishing on the website

Specialist in international relationships for «Teleperformance Russia Group» (Aeroflot project)
December 2013- May 2016
– translation and editing of documents (contracts, appeals and petitions)
– analizing data sets and errors rectifications
– finding solutions to clients’ questions (via phone call) in Spanish, Italian and English
– providing a complete clients support
– working with banking systems, booking systems, emails

Italian language teacher for «Teleperformance Russia Group»
December 2014 – January 2016
– corporative education for adults

Sales manager and assistant administrator for a furniture company «Schok Arredamenti s.r.l. Bologna»
– Receiving, distributing, and filtering incoming/outgoing calls
– Preparation of documents for managers
– Informing employees about events, facts, orders
– Organization of sending and receiving mail
– Receiving visitors, ordering passes

Hostess for COSMOPROF WORLDWIDE Bologna, 2012
– greeting and receiving international guests of the exhibition
– translations from Russian to English/Italian and viceversa

PERSONAL QUALITIES

  • Highly skilled in greeting guests
  • Demonstrated ability to anticipate and address guests’ service needs and thank guests with genuine pleasure
  • Substantial knowledge of places of interests in the city center of Moscow
  • Well-versed in greeting guests and answering telephones in a suitable manner
  • Proven ability to adjust complaints of patrons and guests
  • Personable, friendly and self-reliant
  • Effective team-player with a special focus on achieving employer goals
  • Recognized for meeting productivity standards and completing work on time

Language skills:
– Russian – native
– Italian – proficiency
– English – upper intermediate
– Spanish – upper intermediate
– German – elementary

Computer literacy
– able to work in MS Word, MS Excel, PowerPoint